Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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how to confirm my cancellation with fizz after they received the modern by canada postHI I recently on march 12 cancelled my subcription from fizz. March 17, I sent it back by canada p… -
Is there a member of Fizz that can answer questions concerning my payments?I want to know if I paid twice for the same month, but I can't find the transactions of the past mo…
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Level 6 perks?Hi guys, what are the perks at level 6? Btw I am 389 points from reaching level 6 so send me some l… -
Phone Number of supporting centerIs there any direct number to call the supporting center/technician?
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GST/HST is missing on receiptsSince last month, the GST/HST rates are missing on my receipts, which is a legal requirement. Char…
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Why I'm not able to see my current data usage???Please, I would really like to understand why it is done in such a dumb way. When I log in into my …
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LanguageIs it possible to have the site Web in french ?
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Activate a referral code after the subscription ?I invited a friend to Fizz, but he skipped the step of the activation of the referral code at the s… -
Can I pay my bill in another way than using a credit card ?Can I pay my bill in another way than using a credit card ?
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My account is still deactivated even after updating payment methods. Why ?Hi, I have updated my payment info 3 hrs ago and our service remains down. Can somebody help us. T…
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Can I get 2 referral bonuses if I use a code for Internet and another code for mobile phone?Can somebody get 2 referral bonuses if he uses a referral code for Internet subscription and anothe… -
How to make more points ?How to make more points ?
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Kudos do not work anymore ?Kudos do not work anymore ?
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could you activate my internet connexion ?You have blocked my internet connexion because there was a paiement problem to my account. I have p…
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Why "gift" button is inactive?I wanted to transfer some data to my friend but noticed that the "Gift" button is inactiv…
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Why I do not receive my badge ?I have been already 2 years with Fizz but I do not receive my 2 years badge. Why ?
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Change emailHi, how can i change my email to login ? its a bussiness email and i will no longer use it. Thanks…
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Refferal didn't work while subscribingHi, I am new to fizz and a friend of mine sent me a link to subscribe to Internet with his referra…
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No referral bonus ReceivedI have referred my friend to Fizz who has her account opened and it's been over 6 months but none o…
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How to change my email addresshi guys, I am trying to change my email address, which is not possible from the interface. I read h…
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A payment has been charged to my credit card for no reasonHi, I have ordered my SIM card on janurary 12, 2021. I activated it on Februrary 26, 2021. The prob…
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Kudo still works?I've just realized that there has been an update for the community hub. Is a "like" equa…
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why am i not getting points anymore?I have been logging on daily to like people's posts to get points to level up but recently leaving … -
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How can I add another sim card with the same fizz account?so I want to buy another sim card on fizz after I brought one already but I can't seem to find a wa…
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Not able to Logging in from my Android Phone.Hi, At the time I"m trying to login to my Fizz account the login button is disabled. That occu…
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why cant i see my phone detailseven though my phone is working
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Number next to my name, while others don't?I'm curious to know why I seem to have an ID number next to my name, while others don't. Any ideas? -
Off to a good start(!)Hello, after 6 months trying to convince my husband to ditch Telus and move to Fizz, finally manage…
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two payments ?I had a double payment today + an email saying that the payment didn't go through. Trying to find t…
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