How to check remaining balance on add-ons?

I use add-ons regularly and till a few months back the remaining balance (mins/data/texts) was displayed in the overview. It only displays the max that was originally bought. How does one check the balance now?

Best Answer

  • Whizz
    Whizz Posts: 17,987 admin
    Answer ✓

    Hello @DataHungry

    Thank you for reaching out,

    Regarding the issue you have reported, I escalated a ticket to our technical team to verify if there are any issues with your account service display.

    You will be informed via email as soon as we get an answer from them.

    You will be able to verify the ticket's progress by going to my settigns> my tickets.

    I count on your kind understanding and patience!

    Have a great day!



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