VISUAL VOICE MESSAGE

belo

How can I add the VVM if I still have the plan from 2 years ago and do not have a voice mail?

Does that mean I have to change my whole plan?

telmorrr

try contacting support maybe they can keep your original plan and price

telmorrr

Facebook: https://facebook.com/fizzca.

Twitter : https://mobile.twitter.com/fizz_ca

Whatsapp : (438) 393-581

Whizz

Hello belo,

Yes, if you wish to use the visual voicemail your plan needs to have the basic voicemail option included and also mobile data.
If you don't have one of the above you need to make a plan change to add it. 
Here you can find more information about the visual voicemail: https://fizz.ca/en/faq/whats-visual-voicemail-and-how-does-it-work
Also, here you can find more information about the plan change: https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan
Please keep in mind that if you still have any special prices, once you make the plan change you will lose them.

Have a lovely day,
-Alex