Acces to my account

HenryAbrego
HenryAbrego Posts: 1
edited October 2021 in About my account

I can not acces to my account why?

Ce site est inaccessible

Il se peut que la page Web à l'adresse https://zone.fizz.ca/dce/customer-ui-prod/#/account/overview soit temporairement inaccessible ou qu'elle ait été déplacée de façon permanente à une autre adresse Web.ERR_FAILED

Answers

  • MyriamC
    MyriamC Posts: 907
    edited October 2021

    Essayer un autre navigateur internet et de vicher le cache et l'historique de naviagation

    Try another internet navigator and to empty cach and navigation history

  • Whizz
    Whizz Posts: 13,750

    Hello HenryAbrego,

    I am sorry to hear about this situation.
    I have verified and from my side, the account is looking ok.  
    If you already tried resetting the password from your side, please contact our support team for further investigations.
    Here you can find more information: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
    You can also access the chat from the FAQ above. 

    Have a lovely day,
    -Alex

This discussion has been closed.