Are account changes to data live?

if I increase the data needs on my account, is that for the current billing cycle or does that not kick in until the next billing cycle? Meaning, if I am running out, and I increase it, does that help me during that period?


Also, what happens if I exceed the 20 gig maximum? What is the cost per gig for overages?

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Answers

  • Simon
    Simon * 25$ code référence >>> FRFMV <<< $25 Referral code *Posts: 78
    edited October 13


    In all likelihood, changing your plan will only apply for the next cycle, but I would recommend chatting with customer support.

    BTW, please consider updating us after you have had a confirmation from customer support. Thx!

  • Whizz
    Whizz Posts: 10,721

    Hello @bluesboy1

    Thank you for your question,

    If you make a plan change, the changes will be effective starting with the next billing cycle. The changes will not be applied immediately.

    However, if you run out of data, you can always buy add-ons for data or add money to your wallet to use that until your billing cycle starts.

    On this FAQ you can see more details: https://fizz.ca/en/faq/what-is-an-add-on-and-how-do-i-buy-one

    Also, you can post your referral code on the Community Hub and see if anyone wants to help you out.

    You can check this FAQ for more details: https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan

    Thank you for your understanding,

    Have a lovely day!

    Eugen

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