Can't access my account on Chrome

Danphizz
Danphizz Posts: 2 ✭✭
in Your Fizz Account

Can't access my account on Chrome Version 94.0.4606.61 (Official Build) (64-bit) on PC. When I click on my name on the upper right, it goes to an error page, see screenshot. Works fine on Microsoft Edge browser and even Chrome on my phone. Anyone else got this problem?

Capture.PNG


Best Answer

  • PF_Ref_D2U9A
    PF_Ref_D2U9A Posts: 6,649 ✭✭
    Answer ✓

    Hi Danphizz

    Try clearing your browser cache, logoff and retry in private mode.

Answers

  • Emporium
    Emporium Posts: 2,305 ✭✭

    @Danphizz

    I just upgraded my chrome to the latest version (which now matches what you mention above), and have no issues with fizz web site. Actually I find it works a little better than my previous v93.x which had a few refresh issues on some pages.

    As mentioned, try clearing the browser cache, or try in private/incognito mode to see if it makes a difference.

    "Site can't be reach" message sounds possibly like a network glitch. Sometimes adblockers can cause glitches if there are some specific redirects. If private mode works, try disabling the adblocker for the fizz domain.

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