Why i cant pay with my old card?

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rorrrrraaaozozozo
rorrrrraaaozozozo Posts: 1 ✭✭
in About my account

I had a problem with the bank and they blocked my card but I already solved it, I went to pay again but it doesn't let me the payment icon that is in green is now in gray and I don't know how to fix that.

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  • reference_JW13S
    reference_JW13S Posts: 115 ✭✭
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    You have to make sure your card is associated with your plan (My Plans >>Payment methods >>Make my monthly payment).tfi

    You can also go to this page: https://fizz.ca/en/faq/how-do-i-fix-payment-issue

    Click on the green bubble "?" at the bottom right corner to chat with Fizz and check what to can do in this situation.

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