How to change my fizz account password ?

kingTheod
kingTheod Posts: 209 ✭✭
edited August 2021 in Your Fizz Account

went to My settings / Personal infos

then type mu current password , the new one, confirm again...but nothing happen, no button or or prompt to confirm change ! I tried but didn't work, I had to use my previous password !

what are permitted characters ?? (special characters allowed? or just letters, numbers ..)

so how do I change my online password to login to fizz.ca ??


Best Answer

  • Whizz
    Whizz Posts: 23,031 admin
    Answer ✓

    Hello kingTheod,

     Thank you for your question. 

    I would advise you to delete the cache and cookies from your browser, use another browser, or even try to connect from a different device. It could be a temporary server or browser. issue. However, If the same thing will happen, I'm kindly asking you to reach us via live chat so we can help you more efficiently. Bellow you have the link where you'll find useful information to reach us on different channels:

    https://fizz.ca/en/contact-us 

    Have a good one,
    -Radu

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