How to change my fizz account password ?
went to My settings / Personal infos
then type mu current password , the new one, confirm again...but nothing happen, no button or or prompt to confirm change ! I tried but didn't work, I had to use my previous password !
what are permitted characters ?? (special characters allowed? or just letters, numbers ..)
so how do I change my online password to login to fizz.ca ??
Best Answer
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Hello kingTheod,
Thank you for your question.
I would advise you to delete the cache and cookies from your browser, use another browser, or even try to connect from a different device. It could be a temporary server or browser. issue. However, If the same thing will happen, I'm kindly asking you to reach us via live chat so we can help you more efficiently. Bellow you have the link where you'll find useful information to reach us on different channels:
https://fizz.ca/en/contact-us
Have a good one,
-Radu0
Answers
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Try it again but after disconnecting and reconnecting yourself first, sometime it resolve the issue...
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Settings then personnel information.
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Hope this helped
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May sound like a dumb and obvious question, but I am assuming that after you enter your credentials, you hit the "save" button that is on the top right of the "personal info section" ?
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Emporium,
good point: i actually cannot see the save button !!!
maybe that's why ! dont know what is going on with my account !
i may have to contact fizz support as suggested by Radu.
Cheers
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you can go into settings
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hope this heped
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have a nice day
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I have a Mac. tried with Safari : button doesn't appear, cache cleared,
another browser, chrome-based Brave : doesn't appear ! see below...
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