One of my sibling passed away, how do I close their account?

One of my sibling passed awway, how do I close their account?

Best Answer

  • Whizz
    Whizz Posts: 10,662
    Accepted Answer

    Hello Rick_d, 

    We are really sorry to hear about your loss. 

    I am kindly inviting you contacting us in private for further information on the matter.

    Thank you very much. 
    Stay safe, 


  • Emporium
    Emporium ⭐ :REFERRAL CODE: ⭐ FC9QO ⭐ :CODE RÉFÉRENCE: ⭐Posts: 901


    Our sincere condolences.

    Myriam has provided the correct link. Chat with Fizz can sometimes be a challenge for some people. Feel free to leave them a message on facebook, and they will send you a DM.

    Just in case here is a summary on how to contact them:

    Fizz Customer service agents are only available online. Here we are all end users like you.

    • Sign into your account
    • Follow the link on this page: or
    • Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
    • Choose the option 💬 chat
    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    PS: For me the only combination that works for CHAT, is Firefox, in a private window, and only when in the French language..

    Other means of contact

    CHAT however is the quickest method, but facebook is the easiest.

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