One of my sibling passed away, how do I close their account?
One of my sibling passed awway, how do I close their account?
Best Answer
-
Hello Rick_d,
We are really sorry to hear about your loss.
I am kindly inviting you contacting us in private for further information on the matter. https://fizz.ca/en/contact-us
Thank you very much.
Stay safe,
-Claudiu0
Answers
-
Sorry to hear that.
https://fizz.ca/en/faq/how-to-close-deceased-customers-account
0 -
Our sincere condolences.
Myriam has provided the correct link. Chat with Fizz can sometimes be a challenge for some people. Feel free to leave them a message on facebook, and they will send you a DM.
Just in case here is a summary on how to contact them:
Fizz Customer service agents are only available online. Here we are all end users like you.
- Sign into your account
- Follow the link on this page: https://fizz.ca/en/faq/status-services or https://fizz.ca/fr/faq/etat-services
- Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
- Choose the option 💬 chat
- If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
PS: For me the only combination that works for CHAT, is Firefox, in a private window, and only when in the French language..
Other means of contact
- Whatsapp: (438) 393-5814
- By private message on Twitter: https://mobile.twitter.com/fizz_ca
- By private message on Facebook: https://www.facebook.com/fizzca/
CHAT however is the quickest method, but facebook is the easiest.
0
