How do I refund the money added to my wallet?
I tried to pay my phone bill on the website since my card didn't go through. So, I added money to my wallet which cannot be redeemed for my phone plan, and was trying to get it refunded to my card. I tried looking for live chat support on the website and couldn't find it. If someone from Fizz could contact me directly on the website or via email to help me out that would be great. The website isn't user-friendly at all, is hard to navigate, and I can't pay my bills online, as a new customer I am very disappointed and will consider switching my carriers.