Hi, I am currently in California and I am staying for a few months, my phone forfeit covers both Canada and United-States but it is not working here. I do not want to buy travel add-on anymore. How can I make it work ?
First of all you will need to turn on Roaming on your phone (there are no extra fees if you already have the Canada/US plan).
Secondly, did you ensure that your APN setting are properly configured ?
Also, keep in mind, you cannot use it for more then 3 consecutive months
We reserve the right to interrupt or block access to our network of partner providers Fizz EXT if you use your mobile service primarily on their networks for 3 consecutive payment cycles.
I turned on Roaming on my phone and it worked, thank you.
Just be careful with the 3 consecutive month thing.