Voicemail
I have to set up my voicemail, but when I try it askes me to put a pin. I never set it up before so I dont know what pin to put. Also when I go to advanced parameter to change the pin it sends me an error message.
Best Answer
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Hello @Violet1
I am sorry to hear that you encountered this issue,
I have verified your account and I see that you managed to contact our customer support team and now your voicemail is working.
On this FAQ you can find the steps and all the needed information regarding this matter: https://fizz.ca/en/faq/how-do-i-set-up-my-voicemail
Thank you for your kind understanding!
Have a good day!
-Eugen
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Answers
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Hello @Violet1
What is the error message?
You're doing it right. One can set a new PIN in your account in My Plans ► Manage Plans ► Advanced Parameters ► PIN to access your voicemail
Maybe your web session is expired. Try logging off, logging back in...
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You can chat with Fizz here how:
Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon
Your can also send a message by facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)
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Try 1234, it is usually the default one.
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Try 1234 or 1111 and then you will be able to change it to a new one
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