I was expecting a technician for install this morning and I have not heard from him.Please call me 8

james_alfieri1
james_alfieri1 Posts: 1
edited November 15 in About my account

I was expecting a technician for installation this morning and I have not heard from him. Please call me 873-***-****

James Alfieri

21B rue Melcalfe,

Gatineau,

J9H 4Z7

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  • Dapfizzer
    Dapfizzer ⭐ :REFERRAL CODE: ⭐ 2PMA6 ⭐ :CODE RÉFÉRENCE: ⭐Posts: 3,498

    @james_alfieri1


    Hi James,

    maybe the technician was unable to fulfill is engagements due to the previous installation which would have taken longer than expected. Sorry but you'll have to reschedule a new appointment...


    To reschedule your technician appointment:

    1. Log into your account and go to Manage plan.
    2. Click on Appointments.
    3. Here you will be able to see a complete list of all your past and future appointments.
    4. Scroll to the appointment you wish to modify.
      • To reschedule an appointment, click on Reschedule.This will open the booking interface. Select a new day and time slot and click Save.
      • Beware — if you just finished scheduling your appointment, please allow a 3-hour delay for the Reschedule button to appear in your account.


    Source: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address

  • Dapfizzer
    Dapfizzer ⭐ :REFERRAL CODE: ⭐ 2PMA6 ⭐ :CODE RÉFÉRENCE: ⭐Posts: 3,498

    @james_alfieri1


    You should remove your personal information from your question since all the community hub can see it ... You can do this by modifying your question with the 3 little dots on the right, if you do so during the first 15 minutes of the publication of your question.

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