When logged in, I am unable to access the "Phones" tab in my account.
It's the same issue across browsers and devices.
This issue has been going on since last week when I purchased my first Fizz phone.
You can try using the incognito/private mode on your browser, you can also delete the cache, internet files and cookies or try using another browser. If the issue is persisting, I suggests you contact customer care:
- Make sure you are logged into your Fizz account and go here: https://fizz.ca/en/faq/resolving-issues
- Go to the bottom of the page, you will see a green bubble with a question mark appear on the right, click on it choose Chat
There is also other options to reach Fizz but this way is the fastest and 24 hours a day.
If ever the bubble does not appear go here to see how to reach Fizz: https://fizz.ca/en/contact-us