Add-ons don’t work

Why is it when I purchase add-ons it doesn’t work. As soon as I leave my house I’m not able to text or search the web.Is there no way of contacting a real person with fizz????

Best Answer

  • Whizz
    Whizz Posts: 11,299
    Accepted Answer

    Hello Angélathomson1972 

    I am sorry to hear you encounter issues while purchasing an Add-on. You can try from another browser navigator or incognito and if the situation is the same please contact us in private in order to help further and find a solution. Here you can find the ways to contact us https://fizz.ca/en/contact-us

    Have a great day!
    -Adelina

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