** More time in case of a glitch - payments now 72hrs before start of cycle **

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Emporium
Emporium Posts: 2,303 ✭✭
in About my account

Definitely great news for anyone who has had their service accidently suspended due to a CC glitch or Fizz glitch.

Just got an email (and as @Mike mentioned on the French thread):

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More time in case of a glitch.

Starting 2022/02/17, the preauthorized payment of any Fizz plan will now be taken 72 hours before the start of its payment cycle, instead of the 24 hours currently in effect.

This means that if there's a glitch, you'll have more time to address the situation and avoid your services from being suspended.

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The Fizz services agreement will be modified.

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You'll receive the new version of your services agreement by email, before this change impacts your plan. It'll be attached to the reminder email that we'll be sending you before your new payment date.

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