Rewards program

Azazel2205
Azazel2205 Posts: 1 ✭✭
edited January 2022 in Your Fizz Account

I'm cancelling my internet plan and getting a mobile plan instead. I was wondering if my rewards will transfer?

Best Answer

  • Doomdrou
    Doomdrou Posts: 1,386 ✭✭
    edited December 2021 Answer ✓

    Your points will stay the same. However, your internet perks will not work anymore. The mobile perks you got by levelling up will work, though.

Answers

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭

    @Azazel2205


    Hi,

    if by rewards you mean your bonuses, the answer is no because your bonuses for an internet plan are not the same as those for a mobility plan. Even if you keep the same account, the plans associated with it are separate from each other.

  • M T. #12340
    M T. #12340 Posts: 752 ✭✭

    You need to get your mobile plan BEFORE remove your internet

  • MarcVivian
    MarcVivian Posts: 120 ✭✭

    Thank you!

This discussion has been closed.

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