Why I have 18,12$ add in my month
Check history of transaction to know why
Go to your account -> plan -> history
contact Fizz customer service for help or a refund by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
Chatting is the only fast and efficient method because you interact directly with customer service
@antoine A. #4769
you can view all transactions made from your Fizz account, under: My plan, then Transaction History .
However, after verification, you find an irregularity in the history of your transactions, or on the amounts taken from your method of payment, you'll have to contact Fizz’s support team directly to inquire about that issue, they will be able to do some further investigation to correct this situation as well as provide you precise answers. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
If the chat bubble still does not appear at the bottom of the page, on the right, after a few seconds, the number of pending sessions is higher than the service’s processing capacity. At that time, you can leave a message on the other proposed communication channels:
-By private message on Facebook/Messenger: https://facebook.com/fizzca.
Hello antoine A. #4769,Thank you for reaching us.I can see that you already contacted our support team and they informed you of what happened.Do not hesitate to reach us again if you ever need our assistance. Have a lovely day,-Alex