Perk not applied to bill

lesleevdp

I activated a perk for $35 toward my mobile bill. It indicated that it was pending and would be applied to my Aug bill, however, the full amount of my mobile plan was billed to my CC and the $35 was not deducted and the reward now shows expired.

Fling

Hi

Thas is the third Time i have Heard a story like yours in 2 weeks

Contact Fizz customer service to know what's happening whit your $35 by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

You can also do it on Facebook: https://facebook.com/fizzca

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

Chatting is the only fast and efficient method because you interact directly with customer service

Fling

@lesleevdp

Simply click link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply wait for the green bubble whit a ? In and click in

Choose chat

And wait in Line for support

I do that in lest than 5 seconds whit out screen shot

lesleevdp

Thanks @Fling... can't see to open the chat or iMessage... are there office hours that you know of?