I can’t make call

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Fatime_123
Fatime_123 Posts: 2 ✭✭
edited July 2022 in About my account

I can’t make a call , it tells me I have to choose a new phone number , I already transferred my old number, hope I didn’t loose it

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  • Whizz
    Whizz Posts: 19,150 admin
    Answer ✓
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    Hello Fatime_123,

    I am sorry to hear about this situation.
    I can see that your transfer is complete and the line is active.
    Here you can find some troubleshooting you can try: https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why
    If this persists please reach our support team to verify what happened.

    Have a lovely day,
    -Alex

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