How can I move one of my plans+number to a separate account ?

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Brian Thomson
Brian Thomson Posts: 5 ✭✭
edited August 2022 in About my account

I have 3 plans+numbers in my account. I wnat each plan+number to have its own account.

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  • Fling
    Fling Posts: 8,753 ✭✭
    edited August 2022 Answer ✓
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    Hi Brian


    This is what Fizz say about your question


    The short answer, unfortunately, is no. 

    As much for a mobile plan as for an Internet plan, our systems do not allow the transfer from one account to another. It is also impossible to group several accounts together. These are features we are working on, but for now, it is impossible. 

    The only alternative is to unsubscribe from the plan in the account you want to leave and resubscribe to a new plan from the new account. And that is why we are working hard to address this situation as soon as possible. 

     source https://fizz.ca/en/faq/it-possible-transfer-my-plan-another-account

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