Technical issue - ticket got 4 weeks without solution

AbdulRahman N.

Is there any estimation how long does technical issues take to be solved? I got one since Aug 9th in progress, and it is such simple issue, FIZZ charged my credit card ignoring a discount perk used on my plan.

Is this a clear invite so unsubscribe?

DavidFizz

What is your technical issue?

The issue is that Fizz did not concider your discount perk on one bill?

AbdulRahman N.

Yes, that is the issue

DavidFizz

Fizz will consider it for the next billing period

VincentP

Help: internet connection suddenly really slow. Can you contact me. Thank you

Olic

https://forum.fizz.ca/en/discussion/comment/6650495#Comment_6650495

You should start a new subject...