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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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I just started my phone plan today, but now I check fizz.ca and the same plan is 9GB instead of 6GB?Hello, I just joined Fizz this morning with a 6GB mobile plan, but after checking the website this … -
referral bonusesreferral bonuses
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leave fizzhi. i want to leave fizz. how do i do?
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My account is blockt because my paiement did not workSorry for my english in advance im french. I miss a paiement because I forgot to modifid the card b…
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Data usage options on fizz website?I had to use my phone as a hotspot this morning because my home wifi was down. After a few hours I … -
Cant apply the data upgrades.Hi, when i click on the upgrades it tells me "Create, and activate your perfect mobile plan to…
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Can't load my phones page on accountWhen logged in, I am unable to access the "Phones" tab in my account. It's the same issu…
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Calls to the USHi, am new to Fizz. Have Canada US plan, Tried calling someone in the States and a recording advise…
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Number transferHI I've been trying for the last day to transfer my number to my new provider. Fizz suspended my ac…
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I was expecting a technician for install this morning and I have not heard from him.Please call me 8I was expecting a technician for installation this morning and I have not heard from him. Please ca…
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Add-ons don’t workWhy is it when I purchase add-ons it doesn’t work. As soon as I leave my house I’m not able to text…
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Facebook log inI used to log in through FB, but the option isn’t there anymore. Hence, I no longer have access to …
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$$$ Reward perk with new phone?I got an email mentioning that since I'm level 6, I would get a $100 reward perk if I were to purch… -
Change account e-mailHello there. I need to update the e-mail address associated with my account. Can you please help me?
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change my email addressi need help to change my email address
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Payment declinedHi, i upadted my payment card last week. it was declined. It is visa debit :( what can i do? 🤦🏻♀️ …
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Extra chargeI see a charge of 8.49 on my credit card from Fizz Montreal CD What is that?
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Can I pay in advance my bill pleaseHey bekdkendj
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Long distance callingI have a plan with Canada wide coverage and I'm not able to make long distance calls. How do I reso…
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How do I reach level 3?How do I reach level 3 and get more perks?
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Friend cannot gift me dataIn the context of gifting data, what does it mean to "have a data plan"? I don't pay for … -
i cant make a payment .for exmaple buy an addon . with my credit card ..... i called my bank they said evrething is ok . …
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I need to change my internet connection how do I do that ?my roommate is leaving tomorrow the 5th of November I need to replace the connexion and the device…
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earning pointsHi! Earning points has changed since I joined Fizz. A year and a half ago I researched the subject… -
initial password is wrongI just my modem & internet with Fizz but the initial password does not work ? what do I do ? Wh…
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How do you get the chat bubble to appear? I managed to get it last week, but I can't find it again.I'm incredibly frustrated because I can't contact support, because I can't get the chat bubble to a…
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changing my email addressHow do i change my account email address
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Data access fails for hours while in USA with US data plan.After working perfectly for several days, last week my data stopped working in the US. I got a not…
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How do i desactivate my accountHey, so i saw that we need to go on plan - manage plan - unsubscribe. But when i follow these steps…
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connect with customer serviceHow can i connect and talk to a human being ?
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