When am I suppose to enter my referal code?
I did not see a space to enter the code that my friend gave me.
Best Answer
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Hi,
a referral code must be entered when the person is activating their plan.
- Once on fizz.ca, the person must create their plan.
- The referral code must be entered in the field provided at the bottom of the order summary.
- If a person forgets to enter the referral code when subscribing, they’re unfortunately out of luck. We cannot retroactively apply a referral code.
- A fizz member can only be referred once, when they subscribe to their first Fizz service. For example, if a person subscribes to the Fizz mobile service without using a referral code, she won’t be able to use one when she adds another mobile plan or subscribes to the Home internet service (the reference code field will have disappeared).
Source: https://fizz.ca/en/faq/how-do-i-invite-friends-to-join-fizz#2
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Answers
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For any questions about this situation you can also directly contact Fizz’s customer service team for precise answers. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
If the chat bubble still does not appear at the bottom of the page, on the right, after a few seconds, the number of pending sessions is higher than the service’s processing capacity. At that time, you can leave a message on the other proposed communication channels:
-By private message on Facebook/Messenger: https://facebook.com/fizzca.
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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