I used to log in through FB, but the option isn’t there anymore. Hence, I no longer have access to m

samcox

Changing to my email address just created an new account. What do I do now?

Whizz

Hello samcox,
I am sorry for the situation encountered,
If you can't log in using Facebook, you can always log into your Fizz account using the email address you have linked to your Facebook account and the password.
You will have to first reset your password and after that, log in.
To reset your password, you need to go to the Fizz login page, enter the email address and then press on the forgotten password link.
That will send you a link to reset the password.
After you reset the password, go to the Fizz login page again and use the email and the password you just created to log into your account.
Here you can see more details on this matter: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
Furthermore, if you need further assistance, please contact us via chat.
To do that, open up the link from above, scroll down, find the "?" bubble, and click on chat.
Thank you for your kind understanding!
Have a good one!
-Eugen

samcox

Changing my password just created a new account new number. What do I do now?

ah727

Search the Fizz mobile members Hub

samcox

I think I have struggle long enough with this situation. How to do I close my account?

Olic

For mobile :

https://fizz.ca/en/faq/unsubscribe

For home Internet :

https://fizz.ca/en/en/faq/how-do-i-unsubscribe-from-fizz-home-internet

I think you most speack with the support. You seem very lost :|

To contact Fizz, go to: https://fizz.ca/en/faq/resolving-issues , at the bottom, there is a green bubble with a question mark, you can chat with support.

You can also use :

Twitter: https://mobile.twitter.com/fizz_ca

Facebook: https://www.facebook.com/fizzca/

Whatsapp: (438) 393-5814