5g sim

Moshi

5g SIM card can’t get it activated, following instructions on the paper but not helpful 

Jessy_ref_i88b6

Hi @Moshi

For the activation problem of the VoLTE card

Please contact the support

You can chat in direct

• Sign into your account

• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

• Choose the option 💬 chat

• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

Other means of contact

• Whatsapp: (438) 393-5814

• By private message on Twitter: https://mobile.twitter.com/fizz_ca

• By private message on Facebook: https://www.facebook.com/fizzca/

Andrei_ref_R7VK1

It's too early for 5G for Fizz, we are waiting for 4G to be fully operational. Somewhere in 2023.