None of my cards work

brentx Posts: 3 ✭✭
edited October 2022 in About my account

Just bought a SIM for $17, none of my 5 international cards worked. Checked address and everything, doesn't work. So that's a waste of $17 I guess? Your website allows you to put in an international billing address, so why doesn't it work? Change this, fix this, or say "Canadian cards only" and stop stealing people's money.

Best Answer


  • brentx
    brentx Posts: 3 ✭✭

    Yeah, but it doesn't say this at their machines where you actually buy the SIMs. I gotta go through their website FAQ for the tiny line that says "international cards don't work"? Oh and they even have an option to put "Australia" in as the billing country, but it doesn't work. Nah, not good enough. Ah well, enjoy my $17 .

  • Alexsolo
    Alexsolo Posts: 708 ✭✭

    @brentx I would strongly suggest contacting the support as you can ask if a refund is applicable in your case.

    Do you not have a local Visa/MC debit you can use?

    You can also use a vanilla pre-paid card (a visa/MC gift card pre-loaded with a determined amount of money).

    These can be purchased anywhere gift cards are sold. Pharmacies, grocery stores, Wal-Mart, etc...

  • brentx
    brentx Posts: 3 ✭✭

    I'll try that, thanks.

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