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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Is my Wi-Fi order is completeI place an order for my Wi-Fi is it complete -
The same plan I have for a few months - today costs 5$ less(per month).The same plan I have for a few months - today costs 5$ less. How can I switch to the new payment? -
Buy a phone on my account and use it on my wife's account ?I have a 50$ rebate to buy a phone on my account. But I already have one and enjoy it. Can I still …
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Payment Method DeclinedAhoy, fellow Fizz members, I got a notification this morning stating that my monthly payment could …
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Fizz points and rewardsHi! Just joined the community. Have my appointment scheduled to install my new internet plan in a w…
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concerning my payment methodtoday I tried to change my payment method by adding a new credit card but it was not accepted {the…
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Can you get referral bonuses for both services? And discount when getting both services?Hi, I have just activated a home internet plan and a mobile plan. I was wondering if it is possibl…
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Hi, I joined and bought a Fizz plan but there was no place to enter my promo code for 50 dollarsHi, I joined and bought a Fizz plan but there was no place to enter my promo code for 50 dollars wh…
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My credit card was blocked because of an unauthorised transactionHi there, My credit card was blocked because of an unauthorised transaction. This was done yesterda…
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Why have I been charged twice a month since July!!?I have been wrongly charged twice per month since July! I need this fixed immediately!
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support asking for credit card, normal?Hi. I had a problem with my phone so I contacted the client support of Fizz. They asked me the cre…
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PaymentNeed some help please
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mobile plan changeHi there, My mobile plan goes from 17-11-2022 to 16-12-2022 or so. Flying to Europe begining of dec…
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Mobile plansWhat is the cheapest mobile plan you have?
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parrainageje veux créer un forfait et acheter un téléphone à mon fils. Comment ça marche. Comment bénéficier …
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What is the fastest way to gain points?I've been using fizz for just over 4 years and I am at level 7 right now, I heard that at level 8 y…
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Refferal code field bug.I wanted to add my son's referal code when I subscribed but your website bugged: I went forward the…
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Account with 2 phone numbers - Want to transfer one of the numbers to my sonI have an account with 2 phone numbers, and one of them have been used by my son He is going to bec…
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problem buying a new phonehi problem buying a new phone on fizz's website with the coupon of 75$ off says that my credit car…
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5g sim5g SIM card can’t get it activated, following instructions on the paper but not helpful
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Block account - No one to answerHello, My mother account has been lock, and she is unable to talk to anyone. I can we get someone t…
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Levelling up systemIve been with Fizz for over a year now and these perks I randomly get are always helpful so I’m won…
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Is my points required for Level 11 real?Please advise.
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How to return money for not activated plan?Hello, how to return money for not an activated plan because of the error when transferring the num…
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lost credit cardI am waiting for a replacement credit card and received a warning email that i have 24 hours to pay…
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