Apply Discount

alg
alg Posts: 44 ✭✭
edited July 2023 in Your Fizz Account

I received an email stating I obtained a discount which is the original amount I would have paid in full had I not cancelled before the end of my billing cycle. I am wondering how my discount is applied, if it is automatic or if I will have access to it in a way?

Answers

  • Jess_i88b6
    Jess_i88b6 Posts: 13,868 ✭✭
    edited July 2023

    Hi @alg

    the discount will covert the full month and should be applied automatically

    However, double check under the perks, you never know, it is the only place where it can be this kind of discount.

  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 6,749 ✭✭

    It should be applied to your plan automatically... it will cover your bill at your next payment cycle

  • Whizz
    Whizz Posts: 23,028 admin

    Hello Alg, 

    I looked through your profile and saw that the discount you mention is a refund since the unsubscription for the plan was made during the 15 day trial period. During these conditions, the service is terminated immediately and a refund of the payment is done in full. 

    You can find this information on the following page, at the 4th point: https://fizz.ca/en/faq/unsubscribe

    Have a good one!
    -Paul

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