Site Down Every Month on Payment Date

Ninjy
Ninjy Posts: 2 ✭✭
edited October 2022 in Your Fizz Account

Hi, for the past 4 months the site has been down for over 12 hours on the day Fizz supposed to take the payment. The payment isn't taken and I can't make a payment on the site since it's down and then I'm without a phone that entire time.

Is it just me? 😬


TIA!

Best Answer

  • Mamie
    Mamie Posts: 1,784 ✭✭
    Answer ✓

    @Ninjy

    Hi, the website may be in maintenance from 12:00 a.m. to 6:00 a.m. which is normal to ensure proper operation.

    You can enter your account outside of these maintenance hours without difficulty. Good luck!

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