Payment Issue with Multiple Cards
I got an e-mail today saying there was an issue processing my transaction. I tried to do it manually and I get the same error and I also used another card but I get the same error. I called my credit card company and there is no issue with my card and they do not see any declined or failed transactions. How can this be resolved before the 10th, according to Fizz that is when my account will be suspended if payment is not made.
Best Answer
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Hello Mike C. #13068
I am sorry to hear about this situation.
I can see that you already reached our support and a ticket was created
If the situation persists please try using Visa instead of Mastercard if possible, we got confirmation that it worked for most of our clients this way.
Feel free to reach us back if you will need further assistance, we are here 24/7 for you.
Have a lovely day,
-Alex0
Answers
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Fastest way to achieve resolution is to contact the chat support, use the following link: How do I fix a payment issue? | Fizz
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