Can't pay with credit card : rejected

Posts: 1 ✭✭
edited October 2022 in Your Fizz Account

i'm trying to pay my bill, but i cant. Message says credit card rejected. i spoke to my CC company and they say no problem.

Best Answer

  • Posts: 24,168 admin
    Answer ✓

    Hello K4l1ps0,
    I hope this message finds you well. 

    I just verified your account and I can see that there are indeed some issue with your monthly payment, therefore, as Alexsolo  mentioned, it would be great if you could contact us on any communication channel of your liking, so we can resolve this situation together. 
    Here is an FAQ containing more details on how to contact us https://fizz.ca/en/support#gsc.tab=0. We are looking forward to chat with you. 

    Have a good one!
    -Sergiu

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