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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Internet interruptionsHey everyone, My internet keeps going down and coming back at exactly 1:30 am every 4 or 5 days or… -
My internet downHow to contact support?
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Internet down, modem stop workingInternet just went down. My modem stop working. No blue lights. Just the first two lights and the …
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Is internet completely down for anyone else in Laval?Chat bubbles don't work, and messenger is taking forever. Is anyone else down for last 1.5 hours a… -
No internet again all dayNo internet again all day Saint-Bruno-de-Montarville Rue Goyer 04/10/21
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Modem stop workingMy modem stopped working. The power in on, the two blue light with arrows are on but nothing else. …
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Ville LaSalle Internet down.Do someone know what happens for the internet in ville LaSalle because it when down since 9:45pm an…
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I was invoiced the wrong amountHello, My first invoice didn't include the $50 credit from referal. How do I fix this?
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Wifi cutting in and outMy wifi keeps cutting in and out. I know it's not a problem with my device since it worked well wit…
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Modem not working after factory resetI restarted my modem multiple times and it connected to my devices but said “no internet”. based o…
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Internet blurry sometimesHi, Has anyone experienced a down in the internet connection when the picture got blurry if you are…
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Outage every evening at 7:00pmOk I don't know what the hell is wrong with fizz but my internet cuts off every night around 7:00pm…
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Outage in Montréal?Hi! I'm in Hochelaga(H1W) and my home internet has been down since about 7:30am. Anyone else? Anyo… -
Regular timeout/long replies on HTTP requestsGood day, I'm in the Montreal area and have been having an intermittent issue (the best kind to try… -
Status page - Fizz Home InternetToday, internet was down for about 1 hour in my area (It is the third time in about 3 months... but…
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My internet connection is disconnecting everydayEveryday, my internet is down at the same time everyday! 1:30pm to 2pm. Im resetting my modem every…
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bridged mode stopped workingMy modem worked in bridged mode worked for a few weeks but during last night, the connection droppe…
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Constant dropsHello , I am experiencing constant connection drops daily during the times of 8-10pm for approx…
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Wifi is not working even after 4 hours of paymentWifi is not working even after 4hours of payment
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Double charge o my account?By mistake, i cancel my appointment to receive a modem and i made another subscription same addres…
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Internet Speed decreased dramaticallyI have a 120/20 plan but in the last 2 days my all speed tests show between 15 and 35 mbs/s on the …
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How close do I close my account due to lack of cooperation from this company ?How close do I close my account due to lack of cooperation from this company ? How close do I close…
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Internet frozen due to overdue paymentMy internet was frozen due to overdue payment, as I didn’t have money in that bank card. I added mo…
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Add a new internet plan, do you save up?I need to add a new internet plan for a condo i own, do you offer rabate for multiple internet plan…
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Why my internet stopped working.Suddenly my modem blue light stopped and all lights went off. Now i cant go on internet anymore. Pa…
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Referall Code for Home InternetHello everyone, Does anyone want to share their referral code with me? I am subscribing to the Home… -
Add a new address and keep the service in the old addressHello, Is there a way to have two addresses (therefore two internet services) for the same user? I'…
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