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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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LTE isnt working this morningLTE isn’t working this morning at St Bruno sector. I had to switch manually to 3G on my iphone sett…Answered ✓ Closed marc-antoine V. 7243 41 views 6 comments 0 points Most recent by Clive_ref_code_73TF9 -
Home Internet rebateHi I have 2 perks of Home Internet rebate ($25 each), is it possible to gift or it must be used by …
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How many time its gonna take before my internet reactivationReactivate my internet please
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Tecnician didn't show up what should I do?Dear Fizz, I waited from 12 to 18:30 (even that the e-mail said until 17) and the tecnician didn't …
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Modem connecté après le technicien, pas de voyants lumineux 2.4 ou 5 GHzPas de 2.4 ou 5 GHz
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Wrong address when signing up to have a wifi router installed.How do I fix the fact that when I scheduled an appointment to set up my internet plan I accidentall…
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Fizz acount page is down, intermittent disconnectsHey guys, Anyone experienced intermittent disconnects in Blainville area (Rive-Nord)? My home inter…
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Double paiementHello, I recently had to change my paiement method as I received a message telling the paiement fo…
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Modem broke, they want to force more feesHi, here's a simple story, I still can't understand. So, my modem broke thanks to my cat. I need a…
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How to block websites for certain devices only?I found how to block websites how to limit devices but nothing about blocking a site for one device… -
How do I put the fizz modem/router in bridge mode in order to add my own router?How do I put the fizz modem/router in bridge mode in order to add my own router?
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If I unsubscribe now, will I still have wifi for the next 10 days of my plan?I don't want to renew or pay for next month, but I need wifi for the next 10 days (until my next pa…
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I never received my cash rewards for referring two new customer. How do I redeem my rewardI never received my cash value for having referred two new customers.
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Can't move my services?Hi, I am moving to a new apartment on July 1st so I would like to update my address in my Fizz acco…
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Internet downInternet down am I the only one?
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CancelationHi, I just canceled my appointment to install internet. When will I get the refund? Thanks, Joel
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hi I'm moving to Saint-Pierre Les Becquets internetim moving to Saint-Pierre Les Becquets and im looking for a new internet provider do you give se…
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It’s already day number fiveAnd my problem is still not solved
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Speed increases since launch time?It would be nice if they could get a little bump (150 / 300 ), I have not followed the Fizz Intern… -
How do I get a refund for the modem I returned and still gettign charged ?I returned my modem when I ended my services in mid february, and two months later I am still getti…
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Upload speed cut in half?Been testing my internet speed for about a month since getting Fizz. Noticed the upload speeds is h…
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Is it normal to wait more then 24 hours a ticket should be solved ??I have no service for past 4 days is this situation normal with Fizz. And they don’t even bother to…
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Internet not workingNot fun with teenagers trying to do homework
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Block internet but not LANHi, Is there a way to block the internet for specific device without blocking their access to the L…
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