Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Service callWhen is the technician coming? -
Internet down in csl?Anyone else having issue with home internet in cote Saint-Luc area?
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Internet down and no support part 2My internet went down yesterday at 5pm. Everything at home is working, but the fizz modem only has …
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Internet down and no supportMy internet went down yesterday at 5pm. Everything at home is working, but the fizz modem only has…
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can i do my payment 6 days in advancehello, as the title said, I will like to know if I may do the payment in advance, I am due on the 1…
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why cant my router connect to the internet ?I came home and i realise my router/modem is not connected to internet from fizz anymore . The seco…
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Password doesn’t workHi my password isn’t working could you type it out for me? I seem to be making a mistake
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Internet outage in Montreal?Hi, I am located in the Saint-Léonard area. All day long I have been having problems with my Fizz w…
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Internet install appointmentI had an appointment for internet install scheduled from 7:30 to 12 today and no one has arrived ye…
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mobile internethi. I have a Samsung mobile I have bought the internet for it last month but there is no internet o…
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The line is cut from out building and we have no more InternetWhy would I need an appointment with a technician and loose my day for a line that is cut from outs…
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Technician did not show up for appointment. Fees already paid!!Technician did not show up for appointment-Account ID *********. Fees already paid!!
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My travel addon doesn't seem to work?I arrived in Charlotte, North Carolina this morning. I'm taking another flight in 30 minutes f…
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Why are Fizz modems updating so often? It's annoyingWhy on earth would an engineer programme a modem to get the updates on working hours ? I don't…
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Unable to connect laptop to WifiHello, I recently got fizz Wi-Fi and was able to connect my IPhone and IPad but when I try to put …
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No internet connectionHi, since yesterday morning I have had no internet at home. I can see the network but no internet. …
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Appointment for self-instalationHello, I had an appointment today in order to instal the wifi but the technician didn't show u…
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Internet upgrade only comes into effect at next billing cycleI had internet installed yesterday and the plan I selected was too slow. I upgraded on my account, …
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Why do I need a service appointment when I move?I recently moved apartments, and switched the internet service adress on my account. I already have…
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change my payment methodI don't have acces to my account in order to change my credit card, how can I enter as the pas…
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Already have a modem, how to activate it ?Hello A just got a new appartement and the previous owner left her modem fizz (but inactivate it).…
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DataI Had 17GB at first that I accumulated and didn't use ?? Now I have 7Days left and I have 7GB?…
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adding internet bonus upgrades🗯️hello everyone!🗯️ I'm stoked to have just signed up for fizz home internet and was trying t… -
Previous Owner had FizzI just moved into my apartment and I can't seem to set up my internet. When I try it says I ca…
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