Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
-
I connected to the wifi but not the networkI’m connected to the wifi on my phone but I can’t go on the internet. I’ve tried several times to t… -
Home Internet Down - UrgentHi, I live in Berri UQAM Montreal and my internet stopped working all of a sudden. It’s still not b…
-
Why does fizz not have live supportwhy does fizz not live support it’s so much easier to speak to someone rather than I bot i think I …
-
Internet keeps disconnecting randomly throughout the dayThe internet keeps disconnecting at random times during the day, for no apparent reason. Cycles bet…
-
First PaymentIs it normal to be charged a first payment on the day of subscription and not the day of installati…
-
Technician was unable to locate the provider's cableHi, I had an appointment with a technician last saturday to setup Fizz. He couldn't locate the righ…
-
Prévost speed is halfAnyone having reduced speeds in Prevost/St-Jerome area after yesterday’s t-Storms and outage? -
There is money in my credit card why won’t the payment go through?!Hello. My credit card has credit on it, more then enough for my bill. So why isn’t the payment goin…
-
Wifi boosterHi everyone, my wifi has a hard time reaching the basement level. The modem/router is on the 2nd fl…
-
Unable to get the WiFi signalFirst day using Fizz modem. Follow the instructions to build my internet but there’s no 2.4G light …
-
Internet down - Saint Henri - MontrealMy home internet has been down since the morning in Saint Henri, Montreal. I restarted the modem ma…
-
Payment declinedWhy is my payment declined when my friend pays for me by his CIBC visa? Why isn’t my foreign visa v…
-
Appartement numberMy apaprtement number is not written down on my file, they need to put it down in my file and they …
-
False Internet default keyI just installed the new internet and the wifi password printed is false. It keep on saying wrong p…
-
Waiting on TechI just moved into my new apartment and ordered Internet, the technician is supposed to be here betw…
-
Technicien deux fois non présenteBonjour, je rencontre un problème. J'ai pris rdv le 24 août pour posez ma box interne, il sais jama…
-
Modem sautéBonjour, j'ai manqué d'électricité et mon modem ne fonctionne plus depuis. Aucune lumière. comment …
-
-
Comment faire fonctionner mon modemPlus rien fonctionne!!! Est-ce possible de me contacter avant que je change de compagnie? Merci
-
Technicien absentJ'avais un rendez-vous ce soir, entre 17h et 20h pour l'installation de mon internet résidentiel. J…
-
Le technicien ne vient pasBonjour, le technicien n’est pas venu au rdv prévu pour installation de là box internet. Le clabaud…
-
No internet connection since 10am on Sept 2Please Fizz provide an update as it appears that many clients have their INTERNET DOWN on Sept 2. …
-
Internet is downHow many times are we supposed to unplug/plug the modem before the network comes back?
-
I still dont have an internet connectiomHi since this morning my internet has ben on and off. This is driving me crazy! I reset my modem, i…
-
Every morning 10 am , still doesn’t have internet….Chek please this problem Because every morning internet down for 5 min Around 10 am Weekend all …
-
Moved. Modem/Wi-Fi not working.Hi, My roommate and I recently moved into a new apartment across the street and noticed our WiFi wa…
-
I've restarted my Wi Fi modem many times today, but I haven't restored the network all day.I've restarted my Wi Fi modem many times today, but I haven't restored the network all day.
-
Wifi DurationIs the wifi subscription on a yearly basis?
-
No signalHi I have no signal and impossible to connect I have 2 blue lights on modem What to I reset sinc…
-
My home internet dropped - MontrealI live in Montreal and my home internet dropped at around 9:40 this morning. Is someone else having…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.