Is there an issues with the network in the last week
I've been experiencing issues with my network connectivity... and I'm close to downtown Montreal.
Usually I would have 5 bars connectivity in my apt, but now it`s mostly 2 sometime 1, so my mobiles internets drop often. It practically unworkable unless I use WIFI.
Is there a known problem et network stabilities issues lately?
Best Answer
-
Hi
If the network signal is weak, your phone may be connected to an antenna that is not in an optimal location for you to access the network.
Reboot (power cycle) your phone by holding down the phone’s start button for 10 seconds.
Following your reboot, your applications will load. Your phone will then re-authenticate to the Fizz mobile network and potentially recover its authorization to access the network.
If the problem continues, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/browsing-the-internet-is-very-slow-on-my-mobile-phone-how-do-i-fix-it and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
0
