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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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wifi channel changes on its owni'm still having this issue, and i wonder why previous post was closed? Another thread on reddit fr… -
How to unsubscribe from an addressMy roommate just moved out and took the wifi modem so I need to register for my own wifi but fizz k…
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Replanification de rendez-vousBonjour, j'ai rate mon rdv de livraison du modem wifii et je ne peux pas replanifier (l'option n'es…
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just moved appartement in the same buildinghi im just wondering if i did anything wrong while plugging my modem. i can see my wifi connection …
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Internet Connection keeps disconnectingIn the past week, my internet connection had disconnected multiple times per day. Every time it hap…
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Address changeHi. I just moved to a new place and I have book an appointment to confirm that on the website but t…
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How I can cancell the appointment to install the internet?Hello, I would like to cancel the appointment for installing the internet but I do not know how to …
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Can I stop the internet service only for 3 or 4 weeks? If yes what is the fee for doing thatCan I stop the internet service only for 3 or 4 weeks? If yes what is the fee for doing that
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How do I cancel my fizz subscriptionI need to cancel my fizz subscription but can't figure out how . Send help
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My building is new. I don't have a provider as we speak. Do I need a technician for the installationMy building is new. I don't have a provider as we speak. Do I need a technician for the installatio…
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How do I get my modem?had scheduled an appointment for a technician to come but cancelled it when my friend said they wou…
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Mon modem à cessé de fonctionner depuis ier suite au grand coup de tonnerreMon modem à cessé de fonctionner depuis ier suite au grand coup de tonnerre
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Après une panne électrique dans mon secteur ce matin, mon modem ne s’allume plus ?jai changé de prise mais le modem ne s’allume plus et je suis plus capable de travailler svp j’ai b…
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Even if i factory reboot my modem WiFi won't workFrom the top the first icon is green (power), the second one is flashing in green (download) and th…
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change credit card memberHi, so i am living with my friend and she has the internet on her name but since her credit card is…
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Mot de passe incorrectJe viens d’être connectée et les supports (ordi et cellulaire) me disent que le mot de passe est in…
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How can I transfer my payment from one bank account to another.Right now I am paying my internet bills with an account that I spend less, but I want to save some …
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Anyone want a home internet rebate perk ?Anyone want a home internet rebate perk ?
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How do I recover my wifi passwordHow can I recover my wifi password
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Rewards at late levels (5+)I'm currently on Level 7, and my rewards don't really seem to be improving. For example I already …
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Internet - Not ConnectedThe technician completed my installation and I just installed the modem and noticed the blue icon f…
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120mbps deal didn't take effect on next cycleI had a bunch of problems taking advantage of the 120 offer, here: https://forum.fizz.ca/en/discuss…
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Internet residentialBonjour, Hi I want to confirm my future internet home installation on 2021/09/11?
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Fizz site messed upIs the site still in maintenance mode? this hub seems like the only part of the website that is wor… -
Help! Activation with OneVanillaHey! Fizz does not accept my VISA card for the activation unfortunately. Therefore I am considerin…
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Can i combine $1 and $2 rebate?Can i combine $1 and $2 rebate? or I have to remove one and add the other?
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How to add VIP installation for Wi Fi modem?Hi! I just found out that there is no coax outlet in the place I’m moving into, and when I ordered … -
How to reschedule my appointment?I made a mistake when selecting the timeslot for my appointment. It has been a day, and I still can…
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