Most Recent Discussions
Internet
Questions and answers about Fizz Home Internet: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Speedtest not reliableIt’s not a question, it’s a confirmation. my plan is 120/20. speedtest on iPad gives 135/17 speedte… -
How long do I wait for installation?I have cable in my place and will be installing the modem myself. Roughly how many days do I have t… -
Is a higher speed connection available at my address?My current provider (AEI) tells me there's no way to upgrade my connection at my address because th…
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Can I still get 25$ off a new internet plan with a friend's promo coif I already have a mobile plan?I've never had an internet plan before but I've been with Fizz for my mobile plan for 2 years. -
access numberwhere can I find my access number to login with the fizz app?
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No more internet...Unsteady internet for the past 3 days and now no more service. All connected devices are affected. …
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can I use my own router in combination with fizzHello I have a netgear night r7000, how can I use it in combination with fizz modem/router. I woul…
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Is Fizz better than AltimaIs Fizz better than Altima? -
Do upgrades expire?Do upgrades expire? -
Not internet access since March 5th 2021Hi Fizz Community, I am currently having issues with my internet. No internet connection at all. Tr…
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Do I need to have the modem for the moving installation?Hi! I have scheduled a moving appointment for tomorrow morning. I was wondering if the technician c…
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Upstream and downstream status lights blinking greenHi, I just got connected less than an hour ago and my upstream and downstream status lights keep bl… -
Using VoIP services using Fizz's modemIf I switch to Fizz, I understand that you'll be sending me a modem. Does this modem act as the ATA… -
Can you you connect your home phone to the modem using a ethernet cable?We would like to change plan to fizz, but we like to know if there's a jack on the back the modem (…
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Mobile Internet not workingI've noticed it today on my way to work: my data are just not working at all. Not only slow, but co…
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Turn off modem for extended periodHello, is it recommended to turn off my modem if I'm away for three or four weeks? Will the modem s…
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i want to transfer my wifi to another apartmenti need help to take my wifi to another apartment
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Charged twice. ErrorI was charged twice by error. Once on 27 and once on 28 February 2021. Please fix this issue, remov…
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Email said payment failed but I was charged twiceI received an email that my payment did not go through and that I had until 10pm to pay it. I check…
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Over charged on my internet subscriptionWhy am I charged more then the amount on my internet plan.
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Why I being charged after Termination of Internet service?I have submitted my Internet service termination request and will end my service on March 13. Howev…
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Payment issues in my account?hi, i got an email telling me there is an issue with the payment, however i see you guys took the m…
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why am i charged double payment?I think it is the same situation for everyone today. I have been double charged on 27th and 28th an…
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Connecter wifi Xbox 360Comment connecter le wifi sur Xbox 360
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how do i access my router settings in order to step by step block adult sites from my router,I need to go to my router settings so i change DNS into one that blocks adult sites, please help
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how to block porn on fizz routercan someone help me step by step in blocking adult sites on fizz router
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Multiple charges and failed payment?Hello Team Fizz, Got msg & email saying my payments failed and internet will be cut by tonight.…
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Why was I charged twice but received an email that my payment didnt go through?Same issue as others, but I'm not sure how else to have my issue resolved. Received an email of pay…
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ive changed my payment method, i dont want any downtime is it possible?Hi, ive changed my payment method (the due date is in 2 days) ive done it in advance this time. Eac…
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