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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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My internet isnt workingHow do i fix my internet
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Internet speedI have WIFI plan 30mb. Around 1 week the internet speed decrease as I can't see film on TV correctl…
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Payment method no longer being acceptedI used a pre paid mastercard to activate my service initially and everything worked and I got my in…
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how can i turn off my fizz router modem for the night. save some energy save the planethow can i turn off my fizz router modem for the night. save some energy save the planet
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Cable connection lostRestarted the modem a few times. Top light is on, next light is flashing, next two are off, last 3…
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Trying to set bedtime schedule/how to fix time setting in routerTrying to set bedtime schedules for some devices, which doesn't work properly i.e. set it to 'sleep…
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My Fizz Internet is down in Pointe-ClaireAnyone else? As of 15:00
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Any way to contact Fizz or they just don't want money?Any way to contact Fizz or they just don't want money?
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Internet bandwidth not accurateHi - I should have 120 mb/s but when I run a speed test I barely get 35mb/s my upload is at 20mb/…
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Why is my Internet connection so horrible?I live in the plateau of montreal and there is no excuse for my FIZZ Internet connection to be so p…
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Your internet dropped several times todayI have tried to reach out to your customer service over whatsapp, No answer. Since I have obtained …
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Internet discount referral if already mobile Fizz planHello world! I was wondering if any of you know if the internet discount referral is working if yo…
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Facebook & messenger offline??Hi guys New here been less than a month i have my new phone S20Fe and service. But since my messeng…
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"Guest" wifi down when main wifi works wellHello all, My guest Wi-Fi which previously worked well went down today despite the normal “main” o…
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How to process payment againPayment declined according to your site, but card is good
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Internet continuous cutHello, I have online zoom classes in the university and the internet is having many cuts along the …
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My card was charged before the installation of my internet modemIt clearly states (in the terms and conditions as well as else where on the site) that the payment …
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Experience Connections dropsI use to have eBox (through cable) as Internet provider for many years. I move to Fizz in the last …
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Laptop randomly disconnecting from wifihello, my laptop randomly disconnect quite often from my FIZZ wifi, is it more likely the wifi root…
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How is the internet speed in Shebrooke Fleurimont?I was wondering if the internet speed for Sherbrooke Fleurimont is as advertised. Is the coverage …
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how do I change my user name on my modemhow do I change my user name on my modem
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Can Wifi 5 GHz clients communicate with 2.4 GHz clients on Wi-Fi?Hello everyone, I am about to setup a printer but the printer only supports 2.4 GHz WiFi. So I was …
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How can I remove Upgrades before the billing date?Hey, it's my first time using upgrades. I have two upgrade slots unlocked and recently added a 500M…
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Questions if I join Fizz (internet/mobile)In Fizz's video to install the modem, it says plug in the coax cable into the back of the modem but…
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