Move

Zenia
Zenia Posts: 2 ✭✭
edited February 2022 in Internet

Hi can u please confirm that u have my new address for my scheduled move? I cannot find it in my account

Best Answer

  • Whizz
    Whizz Posts: 23,693 admin
    Answer ✓

    Hello Zenia, 


    Thank you for your post on our community hub. 

     I had a look at your Fizz account and I could see that your moving order is fully registered. 

    If you know that the address is not correct or if there's an error in it, I would suggest you follow Fling's post and contact our support department for a better verification in private as this is our public community. 


    Have a nice day. 

    -Bogdan

Answers

  • Fling
    Fling Posts: 9,194 ✭✭

    Hi Zenia,


    Here you are talking to users like you, to talk whit Fizz support follow these instructions


    To Chat with Fizz support:

    ·        Connect to your Fizz account by clicking « Login » in the top right corner 

    ·        Follow the link on this page: https://fizz.ca/en/faq/status-services 

    ·        Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    ·        Choose the option 💬 chat


    If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser like Firefox edge or a private one.


    Fizz show you how to reach them in this link

    https://fizz.ca/en/contact-us


    Other means of contact

    ·        Whatsapp: (438) 393-5814

    ·        By private message on Twitter: https://mobile.twitter.com/fizz_ca

    ·        By private message on Facebook: https://www.facebook.com/fizzca/


    CHAT however is the only effective and quickest method

This discussion has been closed.