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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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List of appropriate Post office locationsCan we have a list of adequate post offices to do the return ? because the nearest one is not accep… -
Delivery person did not deliverToday, we had a delivery appointment set up for our Internet box. it was not an installation, rathe…
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Upload speedMy upload speed is around 0.25 Mbps. It was and is supposed to be 1.5 Mbps. Tests are done with wir…
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InternetHy The internet at home need to be 120/20 Mbps....but it is 19.23/21.65 Mbps What it is the proble…
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did you lose your internet for few seconds or minutes and it came back by itself ?Hi I use Fizz as modem and my own router for more than 1 year without any problem. Recently, from d…
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Is there an update for my modem concerning the Log4Shell vulnerability?Is the modem given by Fizz use the Log4j module? If so, is there an update available? Thank you!
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No internet accessHi Changed to a new android phone with version 11 android OS. Inserted SIM - Now connects to Videot…
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Fizz internet: HTTP download is being throttledHello! Something interesting that I discovered, Fizz seems to be limiting the bandwith of their fiz…
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Why is returning a modem so complicated?I returned my modem back after canceling my internet so I don’t have to pay them for it. I got an e…
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Corrupted Fizz DNS?Checking the domain name address with "nslookup avforums.com", I get 172.64.80.1 This is …
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My home internet keep cuttingFor the past 3-4 days, I have been having difficulty to stay connected. Restarted 100x time, nothi…
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How long does this crap take?My payment failed twice. So my plan gets temp cancelled. I finally get the payment to go through at…
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Internet does not workHello, I received a mail with the update of the payment data, and this happened this morning, on th…
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Internet going out a lot recentlyHi! First post in the last week or so, my internet has gone down atleast a handful of times (as i…
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My modem is on but it doesn’t connect to the internetSo, I’ve tried to reboot my modem and then reset it to factory settings, but that didn’t solve the …
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Trying to change my Fizz Home internet plan ... Failed2021-12-27 0h54 after selecting new plan entering my email and password green circle spin with gree…
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hi my internet plan is 120 but the speed from internet to modem is just 12mbpsThe speed to the modem is too slow
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Technician came installed wiring modem doesn’t workWhat do I do technician came now modem only showing power light no other lights flashing except upl…
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Home WiFi keeps cutting off for over a monthMy Home Internet keeps cutting off almost every 5 minutes, even sometimes 2-3 minutes. I checked al… -
Why did my Fizz Router reset it's own passwordVery concerning. Tried logging into my Fizz Router today using my "own" personal password…
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Is the internet down in Montreal?Is the internet down in Montreal? I am trying to work from home but the internet isnt working, and …
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No internet connectionHow to fix it? It’s terrible,I need WiFi immediately
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cancellation of internet servicesGood afternoon I want to no longer use the internet services that I have contracted with you, which…
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I have home internet only but got a perk of 500MB...... Apparently I can't use it but I don't know why it is not possible to gift it! Any idea?
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Ex-partner moved away, did not cancel internet and I cannot get a new installationHello! I need some help :) My ex-partner moved out rapidly and he blocked my phone number so I can…
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