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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Technician did not show up!!Dear Costumer Service, Sunday February 13th I had an appointment with a technician to deliver my ne… -
Thinking of signing up but have some questionsHello. I hope you are well. My questions are as follows, Is Fizz fiber? Am I guaranteed the 200mbps…
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I have issue with my internet since yesterday I’m connected but nothing load I can’t even workCan someone explain me why no able to see my messenger message picture ect not even work
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Internet keeps dropping off randomlyMy internet keeps dropping off randomly... Sometimes it goes for days without problems and sometime…
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This link to enable 5G does not work: http://192.168.0.1/ How can i troubleshoot?This link to enable 5G does not work: http://192.168.0.1/ How can i troubleshoot?
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How can reschedule the technician’s visit?Hello, I am trying to reschedule the technicians visit, because unfortunately I will be working du…
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Technician appointment!Hello, I have an appointment for wifi installation today feb 13 12:00pm to 5pm. It is now 3:20 an…
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best way to check internet speedwhat is yhe best way to check internet speed
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how do you reach anybody - need reimbursement after charge with no servicehello, I've chatted with Fizz for over an hour a few days ago and was told that someone would be in…
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My router is not working as normal I need to replace it the is shutting down every day 4 timesI need router replacement
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Lost connectionHi, I lost my internet connection on my personal laptop. I have the connection on my professional l…
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I paid 5 days ago and stills no internetmy account was suspended . I paid the 6 of feb and now it the 11 feb . I still have no internet eve…
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why is my internet very slowi have 120 mps and when i do speed test i only have 60mps
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How long does it take to re-connect ?Hello, My home internet was suspended 3 days ago, I payed today, and says I'm activated , but I s…
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Setting bedtime scheduleI am trying to set a bedtime schedule, but when i put start time of 9pm until 6am, it continues to …
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My wifi keeps disconnectingFor the past few weeks, my wifi keeps disconnecting and it is very frustrating. It would work norma…
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where is my discussionwhere is my discussion
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My internet still doesn’t work, can someone help me please ?I need help, my internet still doesn’t work. it was a provisioning issue with the modem, a ticket …
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Mon internet marche pas sa fait 3 jour qu'un de vos tiket a été ouvertRien ne bouge quelqu'un de calibrer peut til régler mon problème svp... Car la je paye mon service…
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The blue light on my modem doesn’t come on, I reset the modem with a new pass still not workingdoesn’t work contacting fizz by wassap or Facebook messenger when I press those buttons
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How is the Fizz modem connected to the internet?I have been searching the site for an answer but can't find the answer, only inferences that might …
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Fizz Modem + Wifi Repeater. Band Steering?Hello! I've been using the combo of a fizz modem + a 3rd party wifi repeater. The repeater supports…
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Channel SelectionEverytime I used manual channel selection165 on 5GHz, it reverts back. any suggestions?
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OMG My Modem is Dead...Ugh, not a great way to spend my Sunday or prepare for Monday work. Ethernet not working on any plu…
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