Your customer service is not answering me. So on the forums we go
January 17, 10, 9,7,5 and December 30, 24 I had issues throughout the last billing period. Thank you for sending a technician, he confirmed there were issues on the line that had to be resolved and thus far it is working. I am asking for a credit for the previous month of constant service interuptions for not identifying the line quality issues that resulted in constant connectivity issues and making me repeat troubleshooting and having to hard reset a modem near constantly that did not resolve a thing. Thank you.