Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Internet downHello, I live on Ile d’orleans and my internet is down and I can’t find support. I have restarted m… -
Is Fizz internet compatible with fiber optic technology?Hi! Bell is inviting my condo syndicate to have them install fiber optic technology in order to upd…
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Im located in Plateau and my internet is down. The router has all the lights onIm located in Plateau and my internet is down. The router has all the lights on but no internet and…
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Would the real Fizz Customer Service staff in this Forum please identify themselvesHello Fizz, @Whizz, who are the Fizz authorized representatives here in the Forum? I think it impo…
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Installation by your Fizz technicianA technician was schedule to install the router and internet yesterday, but he never came. I was h…
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Moved: debrancher le modemeThis discussion has been moved. -
Where can I find my wifi password on the app ?On the app, where can o find my wifi password?
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Technician did not show up!!Dear Costumer Service, Sunday February 13th I had an appointment with a technician to deliver my ne…
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Thinking of signing up but have some questionsHello. I hope you are well. My questions are as follows, Is Fizz fiber? Am I guaranteed the 200mbps…
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I have issue with my internet since yesterday I’m connected but nothing load I can’t even workCan someone explain me why no able to see my messenger message picture ect not even work
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Internet keeps dropping off randomlyMy internet keeps dropping off randomly... Sometimes it goes for days without problems and sometime…
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This link to enable 5G does not work: http://192.168.0.1/ How can i troubleshoot?This link to enable 5G does not work: http://192.168.0.1/ How can i troubleshoot?
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How can reschedule the technician’s visit?Hello, I am trying to reschedule the technicians visit, because unfortunately I will be working du…
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Technician appointment!Hello, I have an appointment for wifi installation today feb 13 12:00pm to 5pm. It is now 3:20 an…
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best way to check internet speedwhat is yhe best way to check internet speed
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how do you reach anybody - need reimbursement after charge with no servicehello, I've chatted with Fizz for over an hour a few days ago and was told that someone would be in…
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My router is not working as normal I need to replace it the is shutting down every day 4 timesI need router replacement
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Lost connectionHi, I lost my internet connection on my personal laptop. I have the connection on my professional l…
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I paid 5 days ago and stills no internetmy account was suspended . I paid the 6 of feb and now it the 11 feb . I still have no internet eve…
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why is my internet very slowi have 120 mps and when i do speed test i only have 60mps
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How long does it take to re-connect ?Hello, My home internet was suspended 3 days ago, I payed today, and says I'm activated , but I s…
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Setting bedtime scheduleI am trying to set a bedtime schedule, but when i put start time of 9pm until 6am, it continues to …
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My wifi keeps disconnectingFor the past few weeks, my wifi keeps disconnecting and it is very frustrating. It would work norma…
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where is my discussionwhere is my discussion
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