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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Change return dateHi, I have cancelled my internet service. I've been given 2 weeks to return the modem. Unfortunatly… -
Why is Fizz so bad?I was suckered in by the $50 120mbs plan, only to experience severe service disconnections during o…
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Is there something wrong with the Internet service?I could not go online from this morning, all the light on the modem are green, the “@“ is keeping b…
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Is It possible to move the fizz net on week ends?I will be changing my apartment soon. Due to my 8 to 5 work week day schedule . I can only shift on…
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Why my upgrades are not working on my (new) internet plan?Hi, I recently upgraded to the 120 Mbs plan for 50$ but my 5$ rebate from my upgrades was not appli…
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How can I change Fizz Internet's IP?If the current IP was blocked because of some reasons and can't browse one website, how can I chan…
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Second internet service at a second residenceCan I add a second internet service at a second residence on the same account? If so, how.
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My home internet isn’t workingIt’s been more than two weeks my service has not been working and I can’t reach anybody either I ge…
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how to find reset button location on wizz modemi followed akk steps actually connected my phone then could not connect desktop and firestick meanw…
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I dont Receiver m'y paiement backWhy i dont Receive m'y paiement
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Unstable Fizz InternetHi, I switched to Fizz Internet (120M/20M) last Thursday (7/8). I found out the internet is not sta…
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iPhone wifi occasionally dropsUsing Fizz wifi, new iPhone 12 mini, sometimes it shows the connection is working fine at the top b…
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Home Internet SubscriptionHi. I and my friend shared an apartment in Montreal and he subscribed to Fizz Home Internet Service…
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Internet Speed just dropped to < 1Mbps for anyone else?I just had, and am currently dealing with my speed dropping to less than 1 Mbps ( 0.16 Mbps) while …
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internet down at h2t2p7 since noon, can't reach anyone. What's the number for support?Crappy site seems to make you go in circles. How do you talk to a real person???
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No electric cable for my routerHello Fizz, I am a new customer. This morning, you just delivered my router. There is no electric …
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Moving out of the countryHello I have to move out of the country at the beginning of next month and the person that will be …
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No internet ??Hello, I’ve connected the rooter and the internet still doesn’t work. Contacted fizz by messenger a…
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I made a mistakeHello, I made a mistake about installing my residential wifi address. how to proceed?
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In new condo, there is no coaxial connector available (cable is there) can tech install connector?In new condo, there is no coaxial connector available (although cable is there) , will tech be able…
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Unit number missingHello, I'm trying to setup internet but my unit number isn't on the drop-down list (there's only 1 …
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Router alternatives?Hello! I was told by other users that the Fizz default router wasn't great at, routing. What does e…
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Does Fizz Internet have a phone number for technical support?I am thinking of subscribing to Fizz internet. But the dilemma that I have right now is: How am I s…
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The coaxial cord the technician cut in my apt is way too short.How can I solve this? I wanted to out my modem on a small table and it's not even long enough to do…
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JUST Got connected, internet keeps cutting outThe title says it all. The tech left not even an hour ago (paid for the full installation) and my i…
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We’re having trouble locating your address. Let’s try this again.Trying to subscribe for the Fizz internet service, when I have to enter my address, after typing th…Answered ✓ Closed George A. Dorobantu 146 views 2 comments 1 point Most recent by George A. Dorobantu
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How do I change my Shipping Address for the installation appointment?I made an appointment with Fizz for a router to be shipped to my new address. But I won't be living…
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For the nerds: any recommended modem alternatives?Assuming I'm already using the Fizz CODA modem in bridge mode, would another modem improve stabilit…
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Anyone else experiencing internet shortages in the parc-x area?The internet's been really spotty lately, I'm sure it's not my router. Is there work being done?
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Alarm and landline phoneMy land line phone and alarm is connected to my internet. If I choose to switch to Fizz, do I have…
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