Speed Test just finish
Hello Cossatti,I am sorry to hear about this situation.I just verified your connection and from my side, everything is looking ok at the moment. The speed issue was fixed yesterday and you were notified about this via e-mail. If by any chance the issue persists please contact our support team again to investigate this further.Have a lovely day,-Alex
You will need to contact customer service. They probably accidently provisioned the modem for the wrong plan.
Fizz Customer service agents are only available online. Here we are all end users like you.
PS: For me the only combination that works for CHAT, is Firefox, in a private window, and only when in the French language..
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