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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Why is my Internet connection so horrible?I live in the plateau of montreal and there is no excuse for my FIZZ Internet connection to be so p… -
Your internet dropped several times todayI have tried to reach out to your customer service over whatsapp, No answer. Since I have obtained …
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Internet discount referral if already mobile Fizz planHello world! I was wondering if any of you know if the internet discount referral is working if yo… -
Facebook & messenger offline??Hi guys New here been less than a month i have my new phone S20Fe and service. But since my messeng…
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"Guest" wifi down when main wifi works wellHello all, My guest Wi-Fi which previously worked well went down today despite the normal “main” o…
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How to process payment againPayment declined according to your site, but card is good
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Internet continuous cutHello, I have online zoom classes in the university and the internet is having many cuts along the …
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My card was charged before the installation of my internet modemIt clearly states (in the terms and conditions as well as else where on the site) that the payment …
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Experience Connections dropsI use to have eBox (through cable) as Internet provider for many years. I move to Fizz in the last …
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Laptop randomly disconnecting from wifihello, my laptop randomly disconnect quite often from my FIZZ wifi, is it more likely the wifi root…
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How is the internet speed in Shebrooke Fleurimont?I was wondering if the internet speed for Sherbrooke Fleurimont is as advertised. Is the coverage … -
how do I change my user name on my modemhow do I change my user name on my modem
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Can Wifi 5 GHz clients communicate with 2.4 GHz clients on Wi-Fi?Hello everyone, I am about to setup a printer but the printer only supports 2.4 GHz WiFi. So I was … -
How can I remove Upgrades before the billing date?Hey, it's my first time using upgrades. I have two upgrade slots unlocked and recently added a…
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Questions if I join Fizz (internet/mobile)In Fizz's video to install the modem, it says plug in the coax cable into the back of the mode…
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Can someone check this please?If I open a command prompt on my computer and type: nslookup avforums.com I get : Non-authoritative…
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Modem Bad Wifi RangeHi. Wifi used to work fine but now it fluctuates. On all my devices, the Wifi strength keeps going …
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No serviceIs some way to contact help deparment from FIZZ by phone o email? Urgent I need to call them. Not…
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Hello, I am using Fizz wifi app but SPEED TEST never works.Has anyone managed to use this? Thanks -
No connectionAfter weeks of trying, it is getting really frustrating to lose Fizz connection everyday. I am gett…
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I have no internet connectionI tried a restart and a factory reset but not all lights are on my modem. The downstream light is f…
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No serviceDoes anybody with problem with the service? We have more than 2 hours out of service 😡😡😡😡😡
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Your customer service is not answering me. So on the forums we goJanuary 17, 10, 9,7,5 and December 30, 24 I had issues throughout the last billing period. Thank yo…
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Internet setup: "Seems there’s already a Fizz member subscribed at this address." What do I do?I am moving into a new apartment and am trying to schedule an appointment to have Internet setup wh…
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Internet not workingHi, for some reason my payment didn’t go through today and the internet stopped working. I did have…
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