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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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CABLE MODEM IPhi. my IP address has ended up on a blacklist somehow, and this is preventing me from using my emai… -
How Do I change my wifi password being away from modem?I am currently away from the modem, but want to change password to prevent others from logging in t…
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Wifi Connection to my laptopI don’t know how to connect my wifi to my laptop.
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New Fizz Home Internet, but only getting 10mb/1mb instead of my plan 120mb/20mbI've seen these posts before, has anyone gotten this resolved? I signed up on saturday morning hopi…
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Is it OK to place an object on top of the Fizz modem?I know the manual says not to place an object on top of the modem but has anybody done this regular…
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My internet has been going down the past few weeksFor the past 3 to 4 weeks, my internet has been going down, then coming back on, and it's becoming …
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Help! Where is "Make a payment option"?My internet plans is suspended for payment issue, and I have updated my payment option, but cannot…
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The line keeps dropping every two daysThe inet connection drops every two days it is horrible over what's app and facebook they are just …
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New Fizz Home Internet, but only getting 10mb/1mb instead of my plan 120mb/20mbI just received and hooked up my new modem, works fine except for the speed. I'm only getting 10mb/… -
Constant loss of internetHi, Has anyone been experiencing the same issue lately? We’d lose internet couple of times per day.…
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Who can I get in touch with if I have a technical problem ?I am a new customer. I just had my installation today. I paid for 120 Mbps but the technician only …
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My internet is slow, I've done all the steps suggested, and I can't get in touch with anyone. Help!As mentioned in the question my internet is slow, and I have done all the steps they adk us to do. …
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How long does it take for my internet service to come backe after my paymentHow long does it take for my internet service to come back afyer i made my payment
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Hello, I want to know how much is telephone line and internet (120mbp) with you with taxes includedInternet 120 mbp with telephone line price with taxe included please
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Can I schedule the start of the services for February 10?Hi, I am moving back to Canada on February 10th and I plan to get internet and mobile (2 lines) wit…
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Bill with Service Agreement is not OfficialHi, The receipt printed on 'View transactions' together with the service agreement are not accepted… -
Has anyone else had a ransomware attack post FIZZNever had a virus or malware issue in 20 years. After switching to FIZZ, had a devastating attack …
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Speed Not What I Paid ForJust signed up and set everything up. Tested speed on multiple devices by wifi and by ethernet. Spe…
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Internet downHi My internet is down I'm off the island of montreal....and I tried everything to fix it and even…
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Computers are invisible on the networkHello, I can't see my other computer on the network, and I can't access it or see it when hosting a…
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I got charged for internet in January instead of FebruaryHi , I recently subscribed for the internet and it was explained in the steps that I would get cha…
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Can I stop my mobile and home internet service for a month while on vacation?Can I stop my mobile and home internet service for a month while on vacation?
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About activationHi! After I chose the time of installation of the internet, I've been stuck, and I can't move to th…
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Modem activation- No lights lighting upHello, i just received the modem 50 minutes ago, and i'm am still stuck at step 3 since after more…
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No internet - Downstream light blinking greenSo it's been a few hours at this point that the downstream light is blinking. The only other lights…
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