Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Internet is not workingHello, my internet has not been working since june 28th, I did a reset and am able to enter the ps… -
Technician no showA technician was supposed to show up this afternoon to install my Wi-fi modem, but they never showe…
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Internet ConnectionI am new to fizz, the technician just came today and I received my Fizz modem but it will not let m…
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Can’t save new payment infoI’m getting error messages about each field before I can even start to fill out the fields, and onc… -
Fizz Not Available In Area It Should Be Available In. Some glitch?I recently move apartments and recommended Fizz to the new tenant of my old apartment so we could b…
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Intermittent loss of connection with brand new installThe installer came, passed a brand new cable all the way to my modem, tested the signal saying it w…
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Cancel Technician appointment for Fizz Internet installationHi, I want to cancel my installation appointment for Fizz Internet. We had a confusion and booked t…
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Return of modemHello, I returned my modem a days before my dis activation. I went to a Canada Post location and …
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Any ideas?Hi guys, i made a payment to restore my internet but it is still not working… What should i do?
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Activating the new internet immediatelyI'm in a new apartment and I've brought with me my Fizz router. I still took an appointment for the… -
Installing my fizz modemIts been about 15 minutes since I've plugged in my modem. Everything seems good, blue lights are on…
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Wrong number of number streetHi, I put the wrong number for my door and my appointment is tomorrow morning. Instead of writing 1…
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Installation of internetHello, I have my appointment to install the internet today 30th June between 12pm and 5pm and nobod…
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apartment numberI have an upcoming internet installation and I accidentally put the wrong apartment number. how ca…
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Is the technician capable of running ethernet cables through the wall?Need to know asap, thank you!
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Cannot connect to VPN server with IKEv2 protocolI just changed to Fizz today, I use Windows VPN without any issue before, but after I switched to …
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my wifi seems to not cover my full apartmentI have an old bell modem, can i connect and create a guest network for guests? or can I get a 2nd …
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Appartment number changeHello Im a new customer i did an order for the internet this 3rd of july but when i submitted i put…
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No blue light on my ModemHi, I do not have access to internet. I unplugged the modem 3 times and even restored it by puttin…
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Changing an installation appointmentWhy is it so complicated to simply change an installation appointment for moving from one address t…
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I had my internet appointment yesterday and still no internetI had my internet setup yesterday and chose to do the Manual setup followed the steps on the sheet,…
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Working from home with frequent zoom meetings , what is the best internet plan ?My boss says in zoom meetings I freeze a lot, lots of cuts when I speak and screen shows lots of pi…
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How to set Time ZoneHi, Time Zone on my router is set to UTC-5 Columbia and time is 4 hours ahead of my actual time zon…
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Wire broken by tree fell. Wind gusts snapped many branches and trees, which in turn severed ... killed please, could you so…
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Problem with installationI had my installation appointment four days ago. The technician came but due to a technical issue h…
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How many times must I reschedule my appointment?After losing my whole Saturday morning waiting for the technician to show up, I had to reschedule a…
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Internet Dropping Every dayInternet keeps dropping for few seconds at a time consistently this past month. Upgraded to 200mbps…
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Issues with speedtests after upgrading to the 120mpbs serviceHello We upgraded to the 120 mbps plan from our original 60mbps it updated on my portal in the fiz…
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TechnicianThe planned installation for my internet is june 26th 12-6pm, but its almost 7 right now and the te…
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Moved: InstallationThis discussion has been moved.
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