Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
-
My modem is not workingThere's only the power button on -
Hello my modem has not been working since yesterday.I have tried all the reset options. I just have 3 green blinking lights.
-
Urgent - no internet at home UrgentDownstream is flashing. No Online status 2.4 is lit ans 5g is flashing. Its been like that for almo…
-
Only the power light is lit on the modemHi, on my modem display all the light are off except the power one. I dont have any problem with my…
-
My wifi is not workingMy wifi shows up on my phone/laptop, and it even says connected but the wifi simply does not work. …
-
Trying to transfer to new account in same houseThe dude who had the Fizz router and account under his name moved out. We wanted to keep the modem …
-
Installation fee charged twiceHello. I have been charged twice for the installation of my home internet service. What is the proc…
-
Internet service down in Montréal?My internet service is just offline, anyone in same situation?
-
Has anyone found a way to block a specific device on your home network from accessing the internet?I want the wifi device to: be able to connect to the wifi network be reachable from other devices i…
-
Internet down in montrealMy internet is down and I can’t reach the chat on my phone and my phone won’t connect its data to m…
-
Ihaveanalrmbox.thefalarmboxwillnotconfigurewithfizzrouter
-
2nd incoming callHi all, recently when I'm already on the phone, if a 2nd person is calling me, he cannot reach me a…
-
I have moved but am not disconnected from old addressHi, I recently moved and got set up at my new place. The technician came and I have internet but th…
-
Internet is down - MontrealHello, i've seen two related topics about this issue but I would like to confirm i'm in the same si…
-
Internet not workingMy internet hasn’t been working for the past couple hours, my router is flashing
-
Wi-fi Not WorkingAll of my devices show that I am connected to wifi but it does not work. I see the little bars on m…
-
Fizz Home InternetHello I would like to get Fizz home internet. I know that we can get referred by someone until Nove…
-
no way to contact fizz and confirm appointmenta technician was suppose to come today between 12 and 5 would really appreciate havnig the opporunt…
-
Can I find my password somewhere?I Lost the connexion so I reset the modem but the password I enter dont works ....
-
Contact meI recently switched over to Fizz it has been less than a month everything was working fine up until…
-
What do i do if i have no wires in wallFizz needs to come tomorrow and my appartmemt was fully renovated and have no wires in wall what do…
-
How to make appointment for new service?I am moving and taking my modem and service to a new location. I have made an appointment and my mo…
-
is there a difference between a referral code of mobile versus internet?Hello there, If I want to have an internet plan when I use a referral code, is it mandatory for the…
-
Switch home internetHello Community, I am planning to change my internet provider from EBOX to Fizz. I realized that I …
-
Fizz Modem system time is 5 hours offThis has been an issue for years. I’ve done everything suggested, factory reset even a technician c…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.