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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Modem returned, but charged for not returning it!This is following my old post " Modem shipped, fizz not able to locate". I have been char… -
I returned my modem as requiredHi, I recently canceled my Fizz plan due to moving and have returned my modem as requested. Accordi…
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My download speed is at 12 mbps but my plan is 60 mbps. Factor reset done. Unable to perform speed tMy download speed from internet to modem is at 12 mbps but my plan is 60 mbps. Factor reset done. U…
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AppoinntmentHello, I missed an appointment 2 weeks ago. I spoke to a fizz operator on the phone, she told me th…
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Internet résidentiel ne fonctionne plusNous avons essayé ce que vous proposez comme solution et ca ne fonctionne pas. Il est inpossible de…
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Home internet got cancelled by FizzHello, I ordered home internet and after a couple of days, I received an email saying that my order…
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List of appropriate Post office locationsCan we have a list of adequate post offices to do the return ? because the nearest one is not accep…
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Delivery person did not deliverToday, we had a delivery appointment set up for our Internet box. it was not an installation, rathe…
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Upload speedMy upload speed is around 0.25 Mbps. It was and is supposed to be 1.5 Mbps. Tests are done with wir…
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InternetHy The internet at home need to be 120/20 Mbps....but it is 19.23/21.65 Mbps What it is the proble…
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did you lose your internet for few seconds or minutes and it came back by itself ?Hi I use Fizz as modem and my own router for more than 1 year without any problem. Recently, from d…
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Is there an update for my modem concerning the Log4Shell vulnerability?Is the modem given by Fizz use the Log4j module? If so, is there an update available? Thank you!
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No internet accessHi Changed to a new android phone with version 11 android OS. Inserted SIM - Now connects to Videot…
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Fizz internet: HTTP download is being throttledHello! Something interesting that I discovered, Fizz seems to be limiting the bandwith of their fiz…
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Why is returning a modem so complicated?I returned my modem back after canceling my internet so I don’t have to pay them for it. I got an e…
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Corrupted Fizz DNS?Checking the domain name address with "nslookup avforums.com", I get 172.64.80.1 This is …
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My home internet keep cuttingFor the past 3-4 days, I have been having difficulty to stay connected. Restarted 100x time, nothi…
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How long does this crap take?My payment failed twice. So my plan gets temp cancelled. I finally get the payment to go through at…
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Internet does not workHello, I received a mail with the update of the payment data, and this happened this morning, on th…
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Internet going out a lot recentlyHi! First post in the last week or so, my internet has gone down atleast a handful of times (as i…
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My modem is on but it doesn’t connect to the internetSo, I’ve tried to reboot my modem and then reset it to factory settings, but that didn’t solve the …
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Trying to change my Fizz Home internet plan ... Failed2021-12-27 0h54 after selecting new plan entering my email and password green circle spin with gree…
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hi my internet plan is 120 but the speed from internet to modem is just 12mbpsThe speed to the modem is too slow
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Technician came installed wiring modem doesn’t workWhat do I do technician came now modem only showing power light no other lights flashing except upl…
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Home WiFi keeps cutting off for over a monthMy Home Internet keeps cutting off almost every 5 minutes, even sometimes 2-3 minutes. I checked al…
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