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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Only the power light is lit on the modemHi, on my modem display all the light are off except the power one. I dont have any problem with my… -
My wifi is not workingMy wifi shows up on my phone/laptop, and it even says connected but the wifi simply does not work. …
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Trying to transfer to new account in same houseThe dude who had the Fizz router and account under his name moved out. We wanted to keep the modem …
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Installation fee charged twiceHello. I have been charged twice for the installation of my home internet service. What is the proc…
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Internet service down in Montréal?My internet service is just offline, anyone in same situation?
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Has anyone found a way to block a specific device on your home network from accessing the internet?I want the wifi device to: be able to connect to the wifi network be reachable from other devices i…
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Internet down in montrealMy internet is down and I can’t reach the chat on my phone and my phone won’t connect its data to m…
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Ihaveanalrmbox.thefalarmboxwillnotconfigurewithfizzrouter
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2nd incoming callHi all, recently when I'm already on the phone, if a 2nd person is calling me, he cannot reach me a…
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I have moved but am not disconnected from old addressHi, I recently moved and got set up at my new place. The technician came and I have internet but th…
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Internet is down - MontrealHello, i've seen two related topics about this issue but I would like to confirm i'm in the same si…
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Internet not workingMy internet hasn’t been working for the past couple hours, my router is flashing
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Wi-fi Not WorkingAll of my devices show that I am connected to wifi but it does not work. I see the little bars on m…
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Fizz Home InternetHello I would like to get Fizz home internet. I know that we can get referred by someone until Nove…
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no way to contact fizz and confirm appointmenta technician was suppose to come today between 12 and 5 would really appreciate havnig the opporunt…
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Can I find my password somewhere?I Lost the connexion so I reset the modem but the password I enter dont works ....
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Contact meI recently switched over to Fizz it has been less than a month everything was working fine up until…
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What do i do if i have no wires in wallFizz needs to come tomorrow and my appartmemt was fully renovated and have no wires in wall what do…
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How to make appointment for new service?I am moving and taking my modem and service to a new location. I have made an appointment and my mo…
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is there a difference between a referral code of mobile versus internet?Hello there, If I want to have an internet plan when I use a referral code, is it mandatory for the…
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Switch home internetHello Community, I am planning to change my internet provider from EBOX to Fizz. I realized that I …
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Fizz Modem system time is 5 hours offThis has been an issue for years. I’ve done everything suggested, factory reset even a technician c…
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Internet dropped montrealI followed the steps, im still connected with no internet access, anyone knows how to fix this? Or …
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Buy a new phone and reiceve 30 g ????I have buy a new phone and reiceve it yesterday.... now i am out of data 😅 but in the advertising …
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Hi my fizz app cannot connect to modemHi i have issues connecting my fizz app to the modem because it ask for a login and password info w…
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