Internet disconnected

Dennis C. #13852

Hi all, my first post here, my internet connection is up and down since 2:45 p.m EST.

Is there some place I can check if Fizz is experiencing tech issues?

Dapfizzer

@Dennis C. #13852

Hi Dennis,

you can tested some of the troubleshooting mentioned in the following FAQ: 

https://fizz.ca/en/faq/my-modem-connected-cable-my-connection-keeps-cutting-out-how-do-i-fix

https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it

And if the problem still persists, I suggest you to contact Fizz’s support team directly to inquire about possible network work in your area, and if not, they will be able to do some further investigation to correct this situation. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

You can also do it on Facebook: https://facebook.com/fizzca.

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

Dennis C. #13852

... found it

https://fizz.ca/en/faq/status-services

Fling

It's often a something we forget to check

SmartyPants

So @Dennis C. #13852 , I'm curious. Was there an issue? Are you okay now?